In the early years of the game, CipSoft held player statistics — including the number of registered players — but these were removed for performance reasons when the game grew. Because of this, the number of players cannot be accurately estimated, however, the player count totaled over 64,000 online on November 28, 2007. Comparatively, as of December 1, 2010, the number of players online never totaled over 50,000.
There are currently 77 game servers, 38 in London, and 39 in the United States. Each server can actively hold 1,000 players; which is now only seen as being nearly reached on the "Optional PvP" worlds, such as "Unitera", "Pacera", "Calmera", "Astera", among others. CipSoft reported there are currently about 1.3 million registered accounts. According to polls conducted by CipSoft, their customers come from a wide range of countries. The top three countries within the poll are Brazil making up 26.56% of the players, Poland with 24.38%, and Sweden with 8.65%, representing their share of the aforementioned 1.4 million registered accounts.
During the early 2000s, many players from smaller towns in countries such as Australia and New Zealand, as well as across Europe, played this game because bandwidth requirements were lower than many other games, whilst still having reliable servers and many admins patrolling. Since then, as faster and larger internet connections have become far more widespread, the game has not attracted newer players, though a large number of the playerbase have been playing Tibia for some time. Over the last few years, the game has been updated to counter that by reducing penalties for death and making quests and gameplay generally easier, bringing the game more in-line with standard MMORPGs. Unfortunately, this has had limited success bringing in newer players and has driven a lot of the older players away from the game.